Dear Pineappler,

The Financial Services Regulatory Authority of Ontario (FSRA) has implemented mandatory new Continuing Education (CE) requirements.

Please be advised that you must complete these requirements immediately to renew your mortgage license. Your individual FSRA Licensing Link for renewal will not be issued/processed until your completion is verified and reported.

Pineapple is providing in-person support at head office to help everyone cross the finish line for their 2026 FSRA Continuing Education (CE) requirements.

Quick Checklist for the Session:

• Hardware: Bring your laptop.
• Payment: Bring a credit card to register directly with the course provider (e.g., MPC, REMIC, or CMBA Ontario).
• Documentation: Once finished, remember to save your certificates. While Conduct CE is reported automatically by providers, you are responsible for keeping records of your 10 Professional CE hours for at least four years.

2026 FSRA Requirements Refresher:

License Type	Conduct CE	Professional CE	Total Hours
Mortgage Agent (L1 & L2)	5 Hours	10 Hours	15 Hours
Mortgage Broker	7 Hours	10 Hours	17 Hours

Sign up – Here to ensure you meet the deadline!!!!

2026 CE Requirements Breakdown

The current CE cycle (April 1, 2024 – March 31, 2026) requires two distinct components to be completed by the March 31, 2026 deadline:

1. Mandatory Conduct CE Course

This course must be taken through a FSRA-accredited provider (CMBA, MPC, or REMIC).

• Mortgage Agents (Level 1 & 2): Must complete a 5-hour Conduct CE course.
• Mortgage Brokers: Must complete a 7-hour Conduct CE course.
• Note: Providers report this completion directly to FSRA on your behalf.

2. Technical Knowledge / Professional Development (Professional CE)

• All Licensees (Agents & Brokers): Must complete an additional 10 hours of professional education.
• Topics: Must relate to technical aspects of mortgage brokering (e.g., fraud prevention, AML, cybersecurity, or mortgage suitability).
• Record Keeping: You are responsible for documenting these hours and keeping certificates on file for 4 years.

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Action Required Immediately

1. Complete your courses: Register with an accredited provider as soon as possible to avoid the “last-minute” rush which may delay your licensing link. Once completed please send your certificates to compliance@gopineapple.com
2. Verify your profile: Ensure your legal name and license number on your course registration match your FSRA license exactly.
3. Watch for your link: Once Conduct CE is reported, look for an email from elicence@fsrao.ca containing your unique renewal link to the email address you have registered with FSRA.

Failure to complete these hours by March 31, 2026, will result in your license being non-renewable, and you will be unable to deal in mortgages in Ontario.

For further details, you can visit the official FSRA renewal page here: www.fsrao.ca.